Kimberly Flear

Kimberly Flear is a bold and compassionate voice for change in the hospitality industry. With over 25 years behind the bar, on the floor, and in leadership roles, she knows firsthand the toll that burnout, high turnover, and unspoken struggles can take on teams and individuals alike. As the founder of Last Call Coaching, Kimberly works at the intersection of culture, recovery, and retention. Helping hospitality teams create psychologically safe, recovery-informed workplaces where people can thrive, not just survive. Her work addresses the real issues driving disconnection and instability in the industry: substance use, mental health, and unsustainable systems that too often go unchallenged. Kimberly doesn’t just speak about recovery—she lives it. With a rare combination of lived experience, formal training, and deep emotional insight, she is a fearless educator and trusted guide. Through storytelling and practical tools, she challenges stigma, fosters connection, and helps rebuild workplaces where well-being and performance go hand in hand.